VoIP Phone Service, otherwise known as voice over internet protocol (VoIP), has moved from a cost-prohibitive choice for companies in the past to a preferred option. Why? Simple over-the-top voice communication via IP networks has been replaced with low cost and space-saving devices that deliver hands-free convenience. In today’s competitive business environment, VoIP is an obvious choice for businesses looking to leverage new technologies and streamline communications. So, what are the top benefits of integrating VoIP with a hosted Pbx system?
Simply put, it’s telephone service delivered over the web.
To achieve this, the old analog voice data is converted to digitally encoded data which is then sent over the internet through digital compression. Once it arrives at the other end, the information is again compressed into a form that can be understood by the receiver. It sounds complicated but it really isn’t – VoIP is essentially telephone service delivered over the web. For companies wishing to take advantage of VoIP with hosted modern phone systems, all they have to do is purchase a hosted PBX service. Similar to traditional PBX solutions, hosted VoIP providers offer features such as auto attendants, virtual receptionists, and call forwarding.
By eliminating the need for a landline, businesses can free up capital that can be invested in other areas. The savings don’t stop there – by eliminating long-distance charges and maintenance fees, VoIP can save an organization hundreds of dollars a year – and that’s just for the small businesses that use a local number for local operations only. Imagine the huge savings a corporate office with thousands of employees could experience!
In addition to saving money and freeing up valuable staff time, many of the benefits of VoIP can also benefit the customer. Many businesses experience a reduction in overall phone call costs – especially if a business uses its own phone system. This is because VoIP utilizes packet data instead of traditional phone networks to transmit information. Rather than being limited to using the same system every time a call comes in, VoIP allows a business owner to control phone calls in any way he or she sees fit. This is especially important for businesses whose IT systems are not set up to handle VoIP correctly.
VoIP can also be used to supplement existing phone services.
For instance, some online fax applications and email programs will require the use of a phone system in order to function properly. But a VoIP phone system can allow a business owner to take these functions over. This is important for businesses that have limited or no IT resources and for whom phone conferencing or video conferences may be more convenient. A VoIP phone system can even enable a business to take all of its communications via the Internet – which can be beneficial for international businesses that need to effectively communicate with clients on a regular basis.
There are many different factors that go into making up the monthly VoIP fees a business owner pays. And many of those factors depend upon the VoIP provider, the business uses. One of the primary considerations for many small businesses is the cost of maintaining a VoIP phone system. Businesses that make use of free VoIP service typically pay far more than businesses that make use of a commercial VoIP service – and for good reason. Commercial VoIP services tend to offer a much more robust and dependable set of features and benefits than free VoIP services do.
VoIP phone service providers often require a monthly payment in order to integrate VoIP into an existing business phone system. The amount of this monthly fee varies greatly based upon the type of VoIP service selected. While some VoIP providers base their fees on the number of minutes used each month, others base their fees on the length of time a person uses their VoIP phone service (by the minute). Still others charge a yearly fee in order to continuously provide VoIP services to their clients. While these yearly fees may seem expensive to some, they represent a far more reliable way to ensure that the VoIP phone system being utilized by a company remains cost-free for years to come. This stability ensures that businesses will not be left holding the bag should their VoIP phone system suffer from routine maintenance or hardware malfunction – something that can happen with any VoIP provider, regardless of how reputable or dependable that provider may be.
- Finally, businesses that are looking to implement VoIP technology in their own offices can also benefit from signing up for an off-site hosting plan.
- Off site hosting allows a business owner to have their own secure place to store their VoIP phone systems while on the go.
- In addition, off site hosting provides business owners with a valuable tool to test VoIP service and to test VoIP phone systems before switching over to a hosted solution in the office.
- Off site hosting also offers business owners a number of other benefits, including reduced equipment costs, increased IT efficiency and reduced telecommunications costs.